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We offer free shipping on all domestic orders. Standard shipping averages 5-8 business days (please allow 2 business days for order processing). Please find our full shipping policy.

We're happy to accept returns of unused items within 14 days of delivery for refund, and exchange. Please find our full returns policy.

Daniella Ortiz products are handmade in Argentina, with only the highest quality materials. The leathers are delicate and natural, and can present variations or irregularities in the tonality. Use a soft cloth with a special leather or exotic skin cleaner you can buy over the counter or online.

​For leather products, such as pebble, crocodile, lizard, etc., it is advisable to protect them with colorless silicon cleanser such as those used for leather furniture.

You should never apply the silicone cleanser directly to the material.  Before applying, first apply the cleanser on a soft, dry colorless cloth and then gently apply to the leather on the product. Never wash in a washing machine or store leather goods in humid places.